Management & HR

Context of the organization We analyze the situation and environment of the company, product, and competitors. Without ever losing sight of the external factors that may affect the business, we…

Leadership and Commitment Our commitment to Quality is based on our policies, on the assigned resources that always guarantee its application, on a human team always aligned with it and…

Planning The system provides the mechanisms for performance evaluation and continuous improvement. Based on these, the business objectives planning and the actions to address the risks and opportunities are established….

Support The Quality System is supported by all CTE staff and by the installed infrastructure to provide service and response to all business processes. People are undoubtedly the company’s most…

Operations Operations management follows a series of activities that starts with an requirements identification that affect the activity and ends with the production process approval. The sequence contemplates the externalized…

Assessment A management model is meaningless if it does not incorporate its own evaluation tools. The business continuous analysis requires the identification of the key processes and the indicators that…

Improvement Just as the System provides the necessary tools for performance evaluation, it also provides the mechanisms for continuous improvement of management, products, and Customer satisfaction. Opportunities for improvement include…