In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Organic Law 3/2018 of 5 December on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD), the identifying details of the data controller are provided below:
For enquiries regarding the processing of personal data or to exercise the rights recognised under current legislation, you can contact the company using the email address provided above.
CROISSET THERMOPLASTICS ENGINEERING, S.L. may process personal data provided by users through contact forms, email or other available communication channels, as well as data necessary to manage commercial and professional relationships.
Depending on the purpose and the relationship with the company, the data processed may include:
Only data that is adequate, relevant and necessary for each purpose will be requested. Users are advised not to include personal information about third parties or particularly sensitive data in forms or communications unless necessary and supported by an appropriate legal basis.
Personal data will be processed for the following purposes, as applicable:
To manage and respond to enquiries, requests for information, commercial enquiries and other communications submitted through contact forms or by email.
Legal basis: taking pre-contractual steps at the request of the data subject when the enquiry relates to the potential purchase of products or services. For other communications, processing may be based on the company’s legitimate interest in managing and responding to the requests received, where applicable.
To manage relationships with customers, prospective customers, suppliers and partners, as well as prepare quotations, process orders, maintain professional communications and carry out the actions necessary to provide the requested services.
Legal basis: performance of a contract, taking pre-contractual steps requested by the data subject, and compliance with applicable legal obligations, as appropriate.
To send information about products, services, news and activities of CROISSET THERMOPLASTICS ENGINEERING, S.L. where there is a legal basis permitting such communications.
Where necessary, commercial communications will only be sent if the data subject has given their prior consent. In other cases, they may be sent where permitted by applicable law, such as in certain circumstances involving communications about products or services similar to those previously purchased, provided that the legal requirements are met and a simple and free way to object is offered.
Legal basis: the data subject’s consent or, where legally permitted, the company’s legitimate interest and the conditions established by the applicable legislation on information society services.
Recipients may withdraw their consent or object to receiving commercial communications at any time by following the instructions included in them or by writing to info@cthermoplasticse.com.
To ensure the technical operation of the website, detect incidents, prevent fraudulent use and protect systems against unauthorised access.
Legal basis: the company’s legitimate interest in maintaining the security and proper functioning of its systems, as well as compliance with any applicable legal obligations.
To analyse website usage, compile browsing statistics or improve website functionality when tools designed for these purposes are used.
Where these activities require consent, data will only be processed once that consent has been obtained. Cookies and similar technologies that are exempt from consent will only be used under the conditions established by applicable legislation.
Legal basis: the user’s consent where legally required and, for strictly necessary technical operations, the legal basis applicable to each processing activity.
Further information is available in the Cookie Policy.
Fields marked as mandatory in forms must be completed in order to process the corresponding request.
If the necessary data is not provided, the company may be unable to respond to the enquiry or manage the requested service.
Users guarantee that the information they provide is truthful, accurate and up to date, and undertake to communicate any relevant changes.
Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected. Once that purpose has been fulfilled, the data may be retained under restriction for the periods required by law to address potential liabilities.
As a general rule, the following criteria will apply:
When the data is no longer necessary, it will be deleted or, where legally required, placed under restriction for the period necessary to address potential liabilities.
Personal data will not be sold or disclosed to third parties for their own commercial purposes without an appropriate legal basis permitting such disclosure.
For the operation of the website and the company’s business activities, certain service providers may access personal data when necessary to provide their services. These may include web hosting providers, email providers, technical maintenance providers, security providers, form management providers or other tools, provided they are actually involved in the processing.
Where applicable, these providers will act as data processors and will be subject to the contractual and confidentiality obligations required under data protection legislation.
Data may also be disclosed to public administrations, authorities, courts and tribunals where there is a legal obligation to do so or where necessary to establish, exercise or defend legal claims.
Some technology providers may process personal data or allow access to it from countries outside the European Economic Area.
Where international data transfers take place, the safeguards provided for under the General Data Protection Regulation will be implemented, as applicable. These may include European Commission adequacy decisions, standard contractual clauses or other legally valid mechanisms.
The existence of international transfers and the applicable safeguards will depend on the providers and tools actually used.
Where applicable, data subjects may exercise the following rights in relation to their personal data:
To exercise these rights, you can send a request to info@cthermoplasticse.com, specifying the right you wish to exercise. Where there are reasonable doubts about the identity of the person making the request, additional information that is proportionate and necessary to verify their identity may be requested.
Requests will be handled within the time limits established by current legislation.
If you believe that the processing of your personal data does not comply with applicable legislation, you may also lodge a complaint with the Spanish Data Protection Agency (AEPD). Further information is available at https://www.aepd.es/.
CROISSET THERMOPLASTICS ENGINEERING, S.L. will implement appropriate technical and organisational measures to protect personal data against loss, alteration, unauthorised access, disclosure or any other form of unlawful processing, taking into account the nature of the data, the risks involved and the state of the art.
Access to data will be restricted to individuals and providers who need to know it to perform their duties and who are subject to the corresponding confidentiality obligations.
However, no information transmission or storage system can guarantee absolute security.
The website is not specifically intended for minors. If personal data relating to minors is processed, such processing will be carried out in accordance with applicable legislation and, where necessary, with the consent of their legal representatives.
The website may contain links to third-party websites. CROISSET THERMOPLASTICS ENGINEERING, S.L. does not control the privacy policies or data processing practices of those websites.
Users are advised to consult the privacy policies of external websites before providing personal information through them.
This website may use cookies and similar technologies to ensure its operation, manage consent preferences and, where applicable, analyse browsing activity or integrate third-party services.
Non-essential cookies that require consent will only be activated after the user has given consent, provided that the website’s technical configuration ensures that they are blocked beforehand.
Information about the cookies used, their purposes, duration, providers and configuration options is available in the Cookie Policy.
Consent preferences can be reviewed or changed using the cookie management options available on the website.
CROISSET THERMOPLASTICS ENGINEERING, S.L. may update this Privacy Policy to reflect legislative changes, guidance from data protection authorities or changes to the processing activities carried out through the website.
The current version will be the one published on this page. Where changes significantly affect the processing of personal data, any additional information required under applicable legislation will be provided.
Last updated: 27 October 2026.